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Aftersales & homeowner care

Your home, looked after for as long as you live in it.

Creating homes people are proud to live in. If something isn't right in your new home, tell us here — you'll get a case reference straight away and you can follow every step until it's resolved.

Acknowledged within one working day

Who we are

“We don't hand over a set of keys and disappear. Every home we build comes with an aftersales team you can reach directly, a named person on your case, and a straight answer about when it will be put right.”

Managing Director, Ardale Developments

Our homes

Built by people who answer for it later.

A new home is a long relationship, not a transaction. We build in a way that keeps the aftersales list short — and we staff it properly for the things that still come up.

  • Every home is tested for airtightness and BER-rated before you get the keys.
  • You walk your own pre-handover inspection and the snag list is agreed face to face.
  • The trades who built your home are the trades who come back to put things right.
How we build

Where we build

Our developments

All developments
Selling

Mariner's Point

Wicklow Town, Co. Wicklow

4 & 5 bedroom homes

Larger homes on the edge of Wicklow Town, with sea views from the upper floors and woodland walks on the doorstep.

Sold Out

Clermont Grove

Rathnew, Co. Wicklow

2, 3 & 4 bedroom homes

A-Rated family homes, fully sold and now through its first aftersales year.

What happens next

Four steps from your first report to a closed case.

01

You report it

Log in, pick the room and the kind of problem, add a few photos and tell us what's happening.

02

We acknowledge it

Your case gets a reference straight away and someone on the aftersales team is named to it within one working day.

03

A visit is agreed if required

Where a visit is needed we agree a time that suits you and send the right trade, not a general call-out.

04

Resolved and closed

You see every update on your case, and nothing closes until you've confirmed it's put right.

1 working day

To acknowledge a new concern

A named owner

On every case file

10 years

Structural warranty as standard

6 Months

Full aftersales care

Aftersales

Something not right in your home?

Tell us what's happening and attach a photo or two — no account needed. You'll have a case reference in seconds and you can watch it move.